Hotels in Melbourne

"It's quite a long walk from Southern Cross Station, and some of the paths are narrow, making it difficult to pull luggage. The front desk is on the second floor, and self-check-in is available. Since I arrived early and wanted to check in sooner, I paid an extra $25 per night to upgrade to a queen room with a desk. The deposit was $100. The room facilities were complete, though the shower head in the bathroom was fixed overhead and only allowed for direction adjustment. There were plenty of TV channels, including Phoenix TV for Chinese viewers. The staff on the ground floor were very friendly."

"Location: Just a few hundred meters from Southern Cross, with convenient stores, restaurants, and tram stops nearby. Transportation is very accessible. Room: Spacious, clean, and comfortable. Service: Below even the most basic guesthouses. Some of their policies are unbelievable for a hotel apartment in 2026. They seem dedicated to turning essential services into paid items. Unless you have no other choice, I don't recommend it. 1. The front desk isn't 24-hour. Don't book here if you arrive after 8 PM local time, as there's an extra service charge. 2. If you forget your key and need someone to let you into the apartment, there's an extra service charge. 3. If everything goes smoothly during check-in, you're a customer. If there's a problem, they act like they're royalty. A normal response would be to help solve the issue, but they seemed annoyed that it was delaying their shift, and their attitude was terrible. Amenities: Kitchenware, refrigerator, washing machine – everything you need. Just remember to bring your own toothbrush, toothpaste, and slippers."

"The room was very clean, and the front desk staff were lovely, even giving us cookies. The hotel's location is super convenient, within a ten-minute walk of all the main attractions. The only downside is that the room itself was a bit small."

"We stayed here for two nights and three days. The main advantage of this location is its proximity to Queen Victoria Market. Unfortunately, we visited around Easter, and the market was only open on the Saturday in between. Luckily, we made it on that day; otherwise, staying here would have felt a bit pointless. Regarding the room: 1. Space and amenities (a) We booked a triple room with two beds (one double, one single). (b) The overall flow of the room felt a bit cramped, with a table, luggage rack, and wardrobe. (c) The fridge provided a complimentary bottle of milk daily, seemingly for coffee. You could request more if needed. 2. Bathroom facilities The bathroom was fairly standard, nothing particularly special. However, it did have a shower screen for wet/dry separation, which kept the bathroom fresh. 3. Downsides The single bed wasn't properly fixed; any movement or sitting on it would cause the entire bed to shift. Overall, the location is still great. On this trip, I booked three hotels in different parts of the Free Tram Zone. In this area (the northern part), you can find many Asian restaurants and supermarkets, as well as the market. Due to heavy rain during our stay, we didn't venture further north to Melbourne University. Near there, you'll find the Old Melbourne Gaol and Lygon Street (Little Italy), which has many Italian restaurants that I’d highly recommend. Regarding hotel service: While the hotel offered a buffet, we didn't purchase it and opted to eat out. A minor regret is that the service here was just average. As it's an Ibis, part of a large hotel group, the prices are relatively affordable, and they handle a high volume of guests daily. Consequently, the staff's attitude felt rather indifferent during check-in or when storing our luggage. That pretty much sums it up; I'll leave the rest for others to experience."

"The room layout was clean and simple. The bathroom, judging by the faucets, showed its age, and it took a bit more time to adjust the hot water. The service was neither exceptional nor poor; housekeeping proactively came in, mainly to empty the trash and replenish tea bags. The gym and pool were nice, and there were welcome fruits. The hotel has two Tesla EV charging stations (medium speed), which are included in the daily AUD 30 fee, so there's no extra charge for charging. Therefore, I ask Trip.com to update the hotel's facility details accordingly."

"Specious and clean room with nice view, very good breakfast, location is acceptable, DFO is just next door, the convenient store is just downstairs but price of goods is not cheap"

"This hotel in Melbourne's city center is excellent. It's a quiet oasis amidst the hustle and bustle, with a unique and very new decor. It's spotlessly clean and tidy. Stepping out, you have easy access to dining, entertainment, and shopping, and the subway is super convenient for getting around. The surrounding area is full of high-end malls and luxury stores. Definitely worth revisiting!"

"A typical backpacker hostel. One capsule per person. Other facilities are shared. The kitchen is messy but well-equipped. The bathrooms are quite clean. The two managers are foreigners. Communication might be difficult if you don't speak English, but they are very nice, friendly, and welcoming. The entrance is a bit hard to find. After going up the stairs from the entrance and reaching the first security gate, don't go through that gate; instead, go directly through the small door on the right. There are no signs on the door."

"I booked this hotel for a business trip by chance, and it completely exceeded my expectations! The location is perfect – quiet yet central, making it easy to meet clients while still being away from the hustle and bustle. The room facilities are new and complete, with a smart toilet, high-speed WiFi, and an HD TV, catering to both work and relaxation. The staff were incredibly attentive; they proactively helped me with my luggage and even upgraded my room for free. The freshly ground coffee and handmade pastries at breakfast were absolutely divine, starting my day off with energy. They even gave me a complimentary gift when I checked out, which really made a lasting impression! I've already recommended it to colleagues, and I'll definitely be staying here again on future visits."

"This was a clean and comfortable hotel! They had all the basic amenities like towels, a hairdryer, and shampoo, plus tea and coffee. The location was incredibly convenient; it was great to be able to walk back in just 5-10 minutes after shopping or spending time at a cafe. The reception staff were very kind; in my case, even though it was before the official check-in time, they let me into my room because it was ready. I felt they offered excellent service for the price in Melbourne. I'd definitely want to stay here again if I come back to Melbourne!"